Cloudways

Cloudways - Reviews and experiences

Average rating
9.0 /10
Based on 45 reviews
Oct 2023-Nov 2025
Star distribution
54x
435x
34x
22x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (45)

Quick and helpful customer service

Service

I just talked to this guy, Brijesh, from customer service, and he was a real champ. Answered all my questions right away and helped me out with everything I needed. The whole team at this company knows their stuff and they were so professional. I'm really grateful for their hard work when it comes to taking care of customers.

Website migration support

Service

The support team at this company was really amazing when they helped me transfer my website to their platform. It wasn't a super complicated problem, but I was having a hard time figuring it out on my own. They gave me fast and helpful solutions, and they were really patient and kind in guiding me through the process. I'm so thankful for their help and I would definitely suggest their services to anyone looking for trustworthy website hosting solutions.

Node.js version upgrade assistance

Service

I recently contacted customer service because I was struggling to upgrade my Node.js version on my servers using NVM. Aman was super knowledgeable and helped me out quickly and efficiently. He not only updated the versions on both servers but also took the time to explain the process to me and even gave me the curl command for future use. His help not only fixed my problem right then and there, but also gave me the confidence to handle similar issues on my own in the future. It was obvious that Aman's expertise went beyond just reading off a script - he really knew his stuff when it came to the architecture and requirements. I was really impressed with how professional and skilled he was.

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About Cloudways

Cloudways is a managed cloud hosting platform that offers simplified hosting solutions for websites and applications on major cloud providers, including Amazon Web Services, Google Cloud Platform, DigitalOcean, Linode, and Vultr. Founded in 2011 by Uzair Gadit, Pere Hospital, and Aaqib Gadit, Cloudways aimed to provide businesses with an easier way to deploy, monitor, and manage high-performance websites on the cloud without requiring in-depth technical knowledge. The platform facilitates operations like launching web apps, managing security, and scaling resources with a user-friendly interface, thereby making cloud hosting accessible to a broader audience. Based in Malta, Cloudways serves a global customer base, offering features such as 24/7 support, managed security, and performance optimization.

Contact Information

52 Springvale, Pope Pius XII Street Mosta MST2653, Malta

MST2653 Mosta

Malta

📧 pr@cloudways.com

☎ 44 330 001 0338

🌐 www.cloudways.com

Categories Cloudways

Last update: November 21, 2025

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