
Cloudways - Reviews and experiences
Oct 2023-Nov 2025
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (45)
Loading reviews...
Clear billing help
Clear billing help
ContractWorked well overall; they clarified my confusing invoice quickly — I needed help after a bad prior bill, follow-up was slow.
Billing issue resolved with extension after account breach
Billing issue resolved with extension after account breach
ContractI had some trouble with my bill after someone hacked into my account and my access got suspended. Thankfully, Ovias was able to help me out and fix everything quickly. He really knew what he was doing and was so professional. This company always provides amazing service, and I'm really thankful for their help. Thanks a lot! 🙏
Late Payment Resolution
Late Payment Resolution
ContractI had a bit of a hiccup with a late payment on my invoice, but Cloudways was really understanding and reasonable when helping me sort it out. They were super professional in their emails and got everything sorted quick. Plus, my service wasn't interrupted at all during the whole thing. It's awesome to see a company that backs up small businesses and really takes care of their clients.
About Cloudways
Cloudways is a managed cloud hosting platform that offers simplified hosting solutions for websites and applications on major cloud providers, including Amazon Web Services, Google Cloud Platform, DigitalOcean, Linode, and Vultr. Founded in 2011 by Uzair Gadit, Pere Hospital, and Aaqib Gadit, Cloudways aimed to provide businesses with an easier way to deploy, monitor, and manage high-performance websites on the cloud without requiring in-depth technical knowledge. The platform facilitates operations like launching web apps, managing security, and scaling resources with a user-friendly interface, thereby making cloud hosting accessible to a broader audience. Based in Malta, Cloudways serves a global customer base, offering features such as 24/7 support, managed security, and performance optimization.
Contact Information
52 Springvale, Pope Pius XII Street Mosta MST2653, Malta
MST2653 Mosta
Malta
Categories Cloudways
Related companies
Last update: November 21, 2025
Website (Partner link)Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.




Comments
Be the first with a response!