Trend Micro

Trend Micro - Reviews and experiences

Average rating
6.4 /10
Based on 22 reviews
Oct 2023-May 2024
Star distribution
53x
45x
35x
24x
15x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Subscription for a year

Complaints

Oh my gosh, that subscription was honestly the worst! I bought it and it was so terrible, didn't even work at all. And then when it ended, they tried to renew it without my permission! I had to fight to stop them, and their customer support was totally unresponsive. Such a waste of money and time, these companies shouldn't be allowed to operate!

Cancelled subscription, no refund

Complaints

I was really looking forward to trying out that service, but it ended up being a huge letdown. I ended up cancelling my subscription within just 4 hours because it wasn't what I was hoping for. They said I'd get a refund in 7 days, but that never happened. I tried to challenge the charge with my credit card company, but they weren't helpful at all. When I called customer service, I was stuck on hold for a whopping three hours before I finally gave up in frustration. Those people are the absolute worst - they're dishonest, thieves, and clearly don't give a darn about their customers.

Subscription for VPN service

Complaints

I just signed up and paid for a VPN service for a whole year, but they cut me off when it came time to renew. Even though I paid my subscription, they won't help me get it working again. I spent hours chatting with their support team, but it seems like they just stole my money without giving me the service I paid for. It's not right and it's not fair.

Virensoftware

Complaints

Right after you make a payment through PayPal, be sure to block TrendMicro so they can't make any more withdrawals from your account.

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About Trend Micro

Yes, Trend Micro Incorporated is a global cybersecurity company based in Tokyo, Japan, with North American headquarters in Irving, Texas. Founded in 1988 by Steve Chang, Jenny Chang, and Eva Chen, the company has established itself as a leading provider of enterprise data security and cybersecurity solutions. Trend Micro's product offerings include hybrid cloud security, network defense, small business security, and solutions tailored for endpoints, email, and web security. The company's mission is centered on making the world safe for exchanging digital information, catered to a wide range of clients including businesses, governments, and consumers. Over the years, Trend Micro has expanded its reach through strategic acquisitions and research focused on advancing the security of cloud computing, artificial intelligence, and the Internet of Things (IoT).

Contact Information

🌐 www.trendmicro.com

Categories Trend Micro

Last update: November 29, 2024

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