Neighbor

Neighbor - Reviews and experiences

Average rating
8.2 /10
Based on 22 reviews
Nov 2023-May 2024
Star distribution
510x
46x
32x
22x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

House rental

Communication

I was super pumped when I found a house to rent on this website! The photos and details were super impressive, but then my excitement turned to frustration pretty quick. I had some questions and it took forever to get answers. I mean, I sent three messages and it was like talking to a brick wall. And let me tell you, the payment process was a nightmare! I paid my rent on the first, but it didn't show in my account until the 28th. What a joke! And on top of that, the fees were crazy high. I ended up ditching the platform because of all these problems.

Motorhome storage inquiry

Communication

My experience with the company was a total letdown. I wanted to find a spot to park my motorhome, but when I went to check out the place, it was obviously not a good choice for safety and security. Even though I tried to cancel my request by email and phone, I never heard anything back from them. I was really annoyed and disappointed with the way they handled things - not very good customer service or professionalism at all.

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About Neighbor

Neighbor is a peer-to-peer storage marketplace that connects individuals looking for affordable storage options with hosts willing to rent out their unused space, such as garages, basements, sheds, or parking spots. Founded in 2017 in the United States by Joseph Woodbury, Colton Gardner, and Preston Alder, the company aims to make storage more accessible and less expensive than traditional self-storage facilities while providing a platform for hosts to earn extra income from their underutilized space. Neighbor's business model emphasizes community trust and safety, facilitating secure transactions and interactions between hosts and renters.

Contact Information

🌐 www.neighbor.com

Categories Neighbor

Last update: November 29, 2024

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