Luxe - Reviews and experiences

it works in practice, but the packaging and safety info are worrying enough that I wouldn’t recommend it for DIY around your eyes.

late by a day, the box a bit crushed and no apology or heads-up from the seller. When I tried the treatment, it did do the lifting job — lashes looked different — but my eyelids reacted badly almost immediately. Felt like a burn and redness that wouldn’t quit; a year later I still get flare-ups now and then. I reached out to customer service and that was the worst part: slow replies, no real help, and their suggested “patch test” after the fact felt like a shrug. Ingredients frankly worried me — there were things that increase penetration and some known irritants, so putting that near the thinnest skin around your eye felt risky. I’m not saying it’s evil, it just didn’t suit me and the follow-up support was low effort. If you have sensitive skin or need something for a big day, don’t gamble without a backup plan. On the plus side, it wasn’t a catastrophe for everyone I guess, and the price wasn’t crazy — but for me the delivery hassle and poor customer support turned a product problem into a headache that’s lasted far too long.