LastPass - Reviews and experiences
Nov 2023-Apr 2024
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Reviews (19)
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Password manager subscription
Password manager subscription
Follow-upI signed up for a password manager subscription and have been really let down by the service. My password manager has been acting up for weeks now, and even though I've been in touch with customer support several times since March 4th, my problem still isn't fixed. The support team keeps closing my case, saying I haven't replied when I clearly have. It's frustrating to go back and forth with no solution in sight. I used to suggest this service to folks, but now I wouldn't even suggest it to someone I don't like. Dealing with customer service has been a total nightmare.
About LastPass
LastPass, founded in 2008, is a leading password management service that helps users store and manage their passwords securely. The service encrypts passwords with a master password – the last password the user has to remember – and allows them to auto-fill web forms and access their stored data from any computer or mobile device. Over the years, LastPass has evolved, adding features such as two-factor authentication, secure password sharing, and digital wallet functionalities. It caters to both personal and business users, aiming to reduce password-related vulnerabilities while enhancing convenience and security.
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Last update: November 29, 2024
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