LastPass - Reviews and experiences

My master password isn't working and the face ID recovery is stuck in a loop. I can't reset my password or access my passwords. Can't get any help if I'm not logged in. I'm so frustrated and losing important passwords because this company is so incompetent. Don't bother, it's no good.

I just had a really frustrating experience with the login on this platform. They made a new rule where you have to change your main password every time you log in, but they don't tell you beforehand. It's really hard for me and others who struggle with language disabilities, and it's a total headache to deal with. It's like they're not even helping out people like us who need support. It feels unfair and like they're discriminating against us.

Last month, I got super frustrated with my password alert not working properly. I explained the situation to them, but they just kept asking for more information. I found out online that many others are facing the same problem. Why did they say I was the only one? They always remind me about weak passwords, but their security dashboard doesn't show any issues. It's been 3 months and the problem still isn't resolved. Not cool at all!

So, I was trying to recover my forgotten password, eh? It was such a nightmare, you know? The recovery methods were completely useless and didn't even work! I was so frustrated and angry, I regretted trusting this company at all. I mean, there was no support whatsoever, it was a complete disaster, eh?

I was using this service and had a big problem with resetting my password. I kept trying to enter my master password, but it kept telling me it was wrong, even though I was sure I was typing it right. I then tried to use the face ID feature to reset my password, but it just kept going in circles without letting me change it. This made me really frustrated because I couldn't access my important passwords. And I couldn't even talk to customer support without being logged in, which just made things more inefficient. This whole experience has made me lose trust in the company and their services.

The software used to work great, eh? It was quick and easy to manage my passwords, but now it's just so slow, eh? It feels like it never gets updates anymore. It takes forever to load now, I could just write my passwords on paper and hide them in the garden for when I need them.