Intuit Mailchimp - Reviews and experiences

I hadn’t actually used the account for anything meaningful. No campaigns, nada. Just a platform sitting there, billing me like rent. I set it up ages ago for a little newsletter for my side hustle, sent one test email and then life happened. Fast forward a year and it quietly siphoned money while I was dealing with surgery and confused nurses. I called support from a chair in the ER (not my favourite conference room), explained the whole mess, and got the kind of corporate calm that feels almost designed to soothe you into giving up. No pause, no refund, no “are you okay?” — just policy. Annoying, sure, but also strangely motivating: I cancelled the card, exported my contacts (one tiny victory), and moved my mailing list somewhere actually useful. The surprising bit — and this is almost silly — is how quickly you get sharp about your subscriptions when someone takes liberties with your money. Lesson learned, albeit expensively. So yes, the product itself is fine if you actually use it, I guess, but the billing side? Felt cold and impersonal. Wouldn’t trust it again without daily checks.