Hushed App - Reviews and experiences

I recently bought the Hushed app on Appsumo and, gotta say, it didn't go as smoothly as I thought it would. They didn't clearly mention that there's a 6-month limit on using the app and that the phone number renews automatically, which was a bummer. I think they should've been upfront about that when you buy it to avoid any confusion or annoyed customers.

I signed up for a one-year plan with this app, eh, but when I had trouble getting into my account, it was really hard to get a response from their customer service. I gave all the info they asked for, but they kept dragging out the fix. Finally, they just suspended my account out of the blue, which messed up my business communications. The lack of clear communication is worrisome and makes me wonder if their services are actually reliable, eh.

I bought a phone number from this app for my business website recently. Everything was going well until I got locked out of my account all of a sudden. I contacted customer service, and they just said my account was suspended for breaking their Terms of Service. They didn't give me any details or proof of what I did wrong. This lack of clear communication worries me, especially since I was only using the number for business reasons. I hope the company can explain things better and resolve this issue fairly and openly.

I recently bought a so-called Lifetime account, only to realize later on that it actually expired after six months of not using it. I was really disappointed and felt like I was tricked. I have other Lifetime accounts with other companies that don't have this kind of rule, so I definitely feel like I was deceived by this deal. The fact that I didn't get any warning before my account expired was annoying and made me think that my money was taken unfairly. I want this service to be more upfront and to communicate better in the future.

I've been dealing with a real nightmare trying to log in to my account on this service. I can't get into my account and it feels like I've been waiting ages for some help. All my clients have been using my number, and now I'm worried I'll have to start all over. My number is also tied to all my bank accounts, so I can't make any financial transactions. I'm not worried about the subscription to this service, I just need to be able to switch my number to another provider. If this problem isn't fixed soon, I'll have to take legal action.