ESET

ESET - Reviews and experiences

Average rating
8.8 /10
Based on 20 reviews
Apr 2021-May 2024
Star distribution
55x
410x
34x
21x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Frustrating reseller portal experience

App & Portal

The reseller portal was a huge letdown - it didn't do what it was supposed to. I tried reaching out to customer service a bunch of times for help updating my endpoints and removing software, but no luck. On top of that, they cut off my access to the portal for no reason and kept charging me for licenses I couldn't even get rid of. It's not cool that they wouldn't fix the problem without me paying extra for it. I seriously recommend steering clear of this portal.

My first online antivirus purchase

App & Portal

I bought my first antivirus online and it was a breeze to renew. The installation was fast and the money came out of my account no problem.

Easy installation and renewal process

App & Portal

The setup for ESET was super easy, and renewing it was a piece of cake. But, I ran into a few problems with the upgrade last year, which was a bit of a letdown. As for the antivirus itself, I can't really say how well it works since I just use my computer for personal stuff at home. But it seems to be working okay. A specialty software and hardware store suggested ESET to me, and overall, I'm pretty happy with what they provide.

License key activation issue

App & Portal

I bought this software license key not too long ago and man, did I ever run into a frustrating problem when I tried to activate it. They hit me with a message to enter my license key, but then it was like wandering around in circles because I couldn't find where the heck to actually put the key in. It was so confusing and took up so much time, I started doubting if my protection was even good to go. But after some serious digging around, I finally found where to stick in my license key and let me tell you, the relief was real when it actually worked. Honestly, it would've been a whole lot easier if they made the activation process a little more clear-cut and user-friendly right from the get-go.

Fast and easy purchase

App & Portal

I really enjoyed receiving those reminder emails, they made renewing my order a breeze. The anti-virus software is top-notch - it keeps my computer safe and sound without causing it to lag.

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About ESET

ESET is a Slovak internet security company that offers anti-virus and firewall products. Founded in 1987 by Miroslav Trnka and Peter Paško, the company gained prominence with the launch of their award-winning NOD32 Antivirus software. ESET's product suite is designed to protect computers and mobile devices from malware, ransomware, and other cyber threats, catering to both individual consumers and businesses. Their commitment to innovation and development has positioned ESET as a leading player in the global cybersecurity industry, providing comprehensive security solutions across a wide range of platforms.

Contact Information

Trapezium 304

3364DL Sliedrecht

Netherlands

📧 support@eset.nl

☎ 0184-647730

🌐 eset.com

Categories ESET

Last update: November 29, 2024

Website (Partner link)

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