Domestika - Reviews and experiences

the timing and price change are definite negatives and worth flagging, but the cancellation process itself was simple and the communication was clear enough once I reached out. If you rely on this for learning during life changes like I was, keep an eye on renewal notices and your card — and don’t assume automatic renewals won’t appear early. Hopefully they sort the pricing/notice side better, but the ability to cancel without losing access right away was an unexpected relief.

the billing part was messy. I first saw the promo on REMOVED on Nov 30, 2025 — a friend had actually sent me the link. It said one or three courses for about $3.12 USD, so I clicked and paid with my usual card through the REMOVED payment page. The short version: the courses themselves were fine and I enjoyed them, nice lessons, good value for that price. The problem is that the checkout didn’t make it clear I’d also get signed up for an annual Plus plan. A month later I noticed a $105.74 USD charge on Dec 31, 2025, for that subscription. That wasn’t something I agreed to in any obvious way. I reached out via the Domestika refund form on Jan 6, 2026 and again on Jan 13, 2026. Both replies were basically automated and only pointed to their return policy, no real fix. I also reported the charge to the card issuer (RappiCard) and they’re looking into it. So yeah, course content = good, price for the promo = excellent. Customer service and billing transparency = not great. It’s usable and I’m happy with the learning, but this subscription surprise soured the experience. If you try the offer, double-check the small print and your account settings, and keep an eye on your statement.

clean app, courses I liked, easy browsing — so this felt out of place. I messaged support, attached screenshots showing my plan was active and the credits were gone, and at first I got some generic replies that didn’t really answer anything. It was a bit annoying, and I probably followed up a couple times, repeating myself (yeah, I did sound a bit like a broken record). Then, after a little back-and-forth and one more detailed message from me asking for an account review and either restoration or an explanation, I actually got a proper response. They reviewed the history, explained what went wrong (a timing issue with expiry), and restored the missing credits — they didn’t make it instant, but it was fixed. The exact moment I knew I was satisfied was when I saw the credits back in my account and got the confirmation email — relief, simple as that. It’s not perfect: the first responses were too template-y and it took persistence, but the end result was legit and I felt heard. I’d use the service again; just be prepared to follow up if something odd happens. Overall positive experience with a small hiccup that got sorted.