Curology - Reviews and experiences

I gotta say, the subscription service was pretty sketchy and a real pain to cancel. You gotta watch out for those companies that make it tough to unsubscribe - they're just trying to rip you off. There are tons of other products you can get at the store that work just as well without all the hassle.

Man, I'm really ticked off right now! I was sure I canceled my subscription, but turns out it didn't go through and now they won't give me my money back. I lost my job and really need that cash for groceries for my family, but all they say is, "Sorry, can't help you." What happened to 'the customer is always right'? I get that mistakes happen, but they're making me feel like I'm lying or something. It's like they don't give a darn about me. So now I'm just waiting around for my refund, while my kids need to eat, you know? This whole situation is just awful and they're not being any help at all. I'm definitely not going back after this disaster.

I've been getting skincare products from a subscription service for a long time now, tweaking the strength of the products to match what my skin needs. The people who help with the prescriptions know their stuff and are good at getting back to me, which I like. But there are some big drawbacks to the subscription process. It's a hassle to pause the shipments, because I have to manually change the delivery date every time I want to stop for a bit. When I needed to pause my subscription because of being pregnant, I tried reaching out to customer service multiple times over a few months and never got a response. That led to me getting charged extra and getting more products I didn't need, which was frustrating and annoying. In the end, I had to cancel my subscription and pay a fee to do it. The lack of flexibility in how the subscription works has got me thinking twice about signing up again in the future.

Don't bother with the free trial, they end up charging you $100 after 30 days. They don't give refunds! It's not worth it, take my word for it.

I had to cancel my subscription with the company because of personal stuff, and it was a bit of a hassle. But, I was actually impressed with how fast the team sorted everything out and fixed the problem for me. Their quick reply and helpful customer service made me feel like I might use their services again someday. I was happy with how they dealt with my issues and I thank them for being so professional.