
Just Answer - Reviews and experiences
(Oct 2023-Nov 2025)
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Reviews (36)
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Quick helpful team
Quick helpful team
Excellent service, smooth
Quick, handy find
Quick, handy find
Used it today, quick and smooth
Brain chilled
Brain chilled
They explained plan, I relaxed
Half-skeptic turned kind-of-fan
Half-skeptic turned kind-of-fan
Almost bailed, then it won me over.
Almost didn't buy, glad I did
Almost didn't buy, glad I did
I hesitated, support surprised me (really)
Surprising quick fix
Surprising quick fix
Needed for sore back; skeptical, then felt supported
Relief
Relief
Saw it through a colleague’s tip, tried it, felt genuinely relieved.
Mid-morning win
Mid-morning win
Mid-morning — coffee brewed, small hiss, happy
Move, bad back
Move, bad back
Needed; delivery okay, service slow
Eureka
Eureka
Spotted in a café, answers impressed me unexpectedly.
Fast, mostly clear
Fast, mostly clear
I hesitated before buying; used it yesterday — clear, quick, a bit terse though.
Quick, kinda blunt — saved my afternoon
Quick, kinda blunt — saved my afternoon
Found online, told my sis; clear, helpful, slightly brusque.
The click
The click
Felt sure we were good when he picked the right solution, no nonsense, glad it wasn’t messy.
Unexpected clue
Unexpected clue
surprisingly clear clue, helped fix a weird idle issue (bonus).
A little clutch help
A little clutch help
lawyer pointed me to the exact form online, saved a ton of time — not fancy, but got me prepped quick, so thanks
Quietly efficient
Quietly efficient
Definitely recommend — she’s knowledgeable and patient, explained things clearly, I appreciated it too.
Good fix, awkward billing
Good fix, awkward billing
it solved my back-pain question so overall I’m happy for that, but the billing surprised me. I signed up thinking $5 one-time, then saw a $40/month charge. I cancelled right away and the chat promised a refund, still waiting a bit, eh.
Unexpectedly solid guidance
Unexpectedly solid guidance
Booked Carol after being let down before — I needed clear advice for chronic back pain. I was skeptical at first, but she talked me through options slowly, offered practical, doable next steps, and basically left me relieved, actually.
Sneaky charge, sorted
Sneaky charge, sorted
Halfway through the third email thread I saw the refund hit my bank within a week and finally relaxed. I needed this service for chronic back pain after bad experiences with other plans, so I was wary. Not flawless—support was slow and confusing—but the refund and follow-up fixed it, so overall satisfied.
Almost bailed, glad I didn't
Almost bailed, glad I didn't
I almost chickened out before booking — had a crappy move last year, and my back’s picky — but after a couple hours of silence I finally got into chat and then Chris called. He was patient, walked me through every awkward question, fixed things, and even joked about my endless follow-ups. Felt relieved.
About Just Answer
Just Answer is an online platform that connects individuals seeking expert advice with professionals from various fields. The company was founded in 2003 by Andy Kurtzig. The platform covers a wide range of categories including medical, legal, automotive, veterinary, and tech support, among others. Users ask questions on the site and are then matched with an expert who can provide a personalized answer. The service operates on a fee-based system, where users pay to have their questions prioritized and answered by qualified professionals. Just Answer aims to provide accessible, immediate advice from experts around the globe, offering an alternative to in-person consultations.
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Last update: November 8, 2025
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