Just Answer - Reviews and experiences
Oct 2023-Nov 2025
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (36)
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Sneaky charge, sorted
Sneaky charge, sorted
Follow-upHalfway through the third email thread I saw the refund hit my bank within a week and finally relaxed. I needed this service for chronic back pain after bad experiences with other plans, so I was wary. Not flawless—support was slow and confusing—but the refund and follow-up fixed it, so overall satisfied.
Helped solve financial problem
Helped solve financial problem
Follow-upI ran into an issue with my bill and only noticed it when a technician brought it to my attention. They were super helpful in directing me to the correct department, and the finance person was also really great in resolving the issue.
About Just Answer
Just Answer is an online platform that connects individuals seeking expert advice with professionals from various fields. The company was founded in 2003 by Andy Kurtzig. The platform covers a wide range of categories including medical, legal, automotive, veterinary, and tech support, among others. Users ask questions on the site and are then matched with an expert who can provide a personalized answer. The service operates on a fee-based system, where users pay to have their questions prioritized and answered by qualified professionals. Just Answer aims to provide accessible, immediate advice from experts around the globe, offering an alternative to in-person consultations.
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Last update: November 8, 2025
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