Copernic - Reviews and experiences

I've been using this search program on my computer for years, and it's really handy because it indexes everything, not just file names. I especially like that it includes file metadata too. I hardly ever need support, but when I do, they are really quick and helpful. I don't understand why people are leaving negative reviews because my experience has been nothing but great!

The software I bought was a little tricky to set up at first, eh? I had to restart it a few times to get it working properly. Every time I turned on my computer, it took about half an hour for the program to get going, which was pretty annoying, eh? But the customer service at the company was really quick to help me out and gave me some useful tips that fixed the problem. Even though it was a bit tough at first, I'm happy with the software now and would give it four out of five stars, eh?

I recently bought another tool from this company, but then realized I didn't actually need it. So, I reached out to customer support to get a refund and they were super quick and efficient in sorting it out for me. I've been using their software for a long time, using it every day to search for emails and documents. I'm really happy with how well it works and how it saves me time and effort. I definitely recommend this software to my colleagues and corporate clients too.

Eh, so I bought this software that won't stop crashing or freezing on me, eh. Had to keep uninstalling and reinstalling it, what a pain, eh. And the worst of it, the support I got was just terrible, eh. I sent in like 5 tickets for the same problem, and every time they said they fixed it, but no luck, eh. So when I finally asked for my money back cause I was so fed up, they had the nerve to say it was past the 30-day limit, eh. Like come on, most of that time was waiting around for them to give me some useless answer, eh.