Bright Side - Reviews and experiences

I was really let down by the service I got at Bright Side. They charged me nearly $1600 in less than 2 months, all through insurance. It just wasn't worth it and I'd suggest folks find a different option for their insurance. The prices were way too high and the service was not up to par. All in all, a frustrating experience that made me feel like I was being ripped off.

Don't bother spending your hard-earned cash on those outrageously expensive decorations. They're really not worth it - the quality is crap and their customer service is non-existent. I tried to get some help from them but couldn't reach anyone. Honestly, this company is a real joke. Stay away from them no matter what.

I signed up for help with my anxiety 'cause I've been stressed out about money stuff. I had this appointment with an online therapist all set up. But on the morning of the appointment, something came up and I had to change the time. Thing is, they still charged me $70 for missing it, even after I rescheduled. They say you gotta cancel 24 hours in advance, but I couldn't find that rule anywhere. Now I'm even more nervous about money and my insurance won't cover it. Seventy bucks is a lot, especially at this time!

My therapist is incredible! She's my second therapist from this place, and let me tell you, the first one was a total airhead. I started seeing her because she was covered by my insurance and the prices looked good on my plan. But guess what? They tried to charge me way more than they said they would! Like, no way am I paying that much for therapy. It's a major rip off. So not cool.

This company has been overcharging me for months without giving me any services. Every time I try to talk to them over the phone about it, they just send me generic emails instead of resolving the issue. The customer service is terrible and there is no transparency. I haven't gotten the care or prescriptions I need and I'm getting really frustrated with their unfair billing practices. It's disappointing how they treat loyal customers like this, exploiting people who rely on healthcare services.

I had a really bad experience with this company that provides medication management services. They kept charging me even though they weren't actually giving me any services. At first, they said I had to pay extra to switch to a new provider, which I thought was unfair. Even when I tried to cancel, they still charged me for another month without helping me with any prescriptions. It's not right how they take advantage of people who are just looking for some help. I did get a refund for one month, but then they charged me again the next month without doing anything more. I've given up trying to fix this and just have to accept the loss. I hope others learn from my experience and think twice before using Brightside Health's services.

This company is such a scam! They charge way too much for things they don't even do and keep taking your money even when you want to stop. It's like they target folks who are in need of help. Save your time and cash and stay away from this fake "service."