Bright Side - Reviews and experiences

I can't believe how bold this company is. I canceled my subscription, but they kept taking my money without asking me. I tried calling them, but couldn't get through to anyone. I sent them lots of messages, but never heard back. There wasn't even a way to cancel on their website. This isn't right and I'm not going to just ignore it. I'm going to contact my bank because this is just straight up fraud.

I recently signed up for therapy at this place, eh, believing that they accepted my insurance as stated on their website, you know? But after starting my treatment and being put on medication, I was suddenly informed that they do not actually accept my insurance, eh. This caused unnecessary stress and financial strain on my end, as I am not able to afford therapy out-of-pocket, you know. It is unacceptable for a business to mislead customers in such a crucial matter, eh. I have filed complaints regarding this issue and urge others to be cautious when dealing with this place, eh.

I got this bill from Bright Side out of the blue and it really messed with my finances. They didn't explain anything, which made it all the more frustrating and tough to fix quickly. Their poor customer service and lack of communication just made things harder, causing a lot of unnecessary stress. I'd tell others to watch out for billing problems with this company down the line.