Animoto Reviews

: 20
80% Would buy here again

Most relevant positive review

  2024-04-16
auto renewal problem
I had an issue with the automatic renewal, but Amanda really came through with emails and everyth...Read on
britney

Most relevant negative review

  2024-05-26
Overpriced surprise charge
Yeah, so I got this thing and they totally overcharged me without giving me a heads up. It was sk...Read on
leo

Review with most votes

  2024-01-09
Online subscription service ex
The customer service I received from the company was really great. I accidentally subscribed to a...Read on
V. Kuphal

Reviews (20)

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    Video editing tool purchase

    This video editing tool is just amazing. I can't recommend it enough for making awesome videos and photo books. It's so easy to use and you end up with really stunning final products. And the best part is, it's totally free to use, which is pretty rare these days. I recently used it to make a special birthday video for my dad, who usually doesn't like a big deal. But this video turned out to be the best gift he ever got. It was a beautiful trip down memory lane, with heartfelt video messages from family members all around the globe. It really added some magic and sparkle to his day, and I'm so grateful to the company behind this tool for their fantastic service.


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    End of year school slideshow creation

    So I had to put together a slideshow for my kid's school as a complete newbie when it comes to making videos. I found this video creation platform that was super user-friendly and made the whole process a breeze. The interface was easy to understand, which was great for someone like me who doesn't have experience. And if I ever got stuck, there were tons of tutorials that helped me figure things out and keep moving forward. The end result turned out even better than I expected, and both the kids and parents at the school loved it. I definitely suggest this platform to anyone wanting to make videos at home.


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    Online subscription service experience

    The customer service I received from the company was really great. I accidentally subscribed to auto renewal and got charged the full amount without noticing. I was disappointed to learn that they didn't usually give refunds, but when I emailed them, they were understanding and helpful. We agreed on a refund for half the amount, which I thought was fair. It's really impressive to see this kind of flexibility and compromise nowadays, when customer service can be lacking. I don't even use the software for business, but I'm thankful they were willing to work with me.


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    Presentation editing program

    After doing some looking around online, I found this video editing software that said it was good for beginners. I wasn't sure about it at first, but I thought I'd test it out for a presentation I had to make. Turns out, it was really easy to use and understand, which made editing super simple. The end result was even better than I thought it would be, and everyone who saw it thought a pro did it. I was really impressed with how it turned out, and I'd definitely suggest this editing program to anyone looking for a basic yet powerful tool.


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    Overpriced surprise charge

    Yeah, so I got this thing and they totally overcharged me without giving me a heads up. It was sketchy and they didn't even send me a receipt. On top of that, their customer service was blaming me for everything. They refused to give me a refund and then tried to give me a fake discount code. Ugh, stay away from them, they're terrible!


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    Video editing software experience

    The software interface used to be so easy to use and didn't cost much, but lately it's been really hard to figure out and they're trying to make us pay a fortune for the good features.


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    Making videos, customer service

    I've been making videos for a little bit now and it's been a blast! I began with the free version and eventually upgraded to the paid one. The interface is really user-friendly and I had no issues uploading my videos to youtube. However, I ended up losing my job and couldn't cancel my account due to losing access to my email. I reached out to customer service and they were fantastic! They cancelled my account and refunded me really quickly, like within a day. If I ever need to make videos again, I'll definitely return to these guys.


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    Video creation tool

    As a visual artist, I gotta say that the video creation tool was super easy to use and efficient. I offered to make some promo videos for an outdoor art show happening in April for my artist pals, and Animoto made it a piece of cake. The videos turned out great and really got people hyped up for the event. Both artists and potential attendees gave us tons of good feedback. Animoto let us customize our videos with music, text, and transitions, making them look really pro and engaging.


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    Video creation software support

    I recently contacted the support team for help with a problem I was having with my video creation software. The person I talked to was amazing. They really took the time to go through my videos and account, and they came up with a solution that was just what I needed, even though I hadn't thought of it. They got back to my emails super fast, and I was really impressed with how much they helped me out. I would definitely suggest their support team to anyone who needs a hand.


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    Unauthorized credit card charges

    I found some charges on my credit card that I didn't make, so I thought someone was using it without my permission. I contacted the support team for help and they were really helpful. The customer service person I talked to was really helpful and took action to fix the problem. They helped me dispute the charges and get my finances back in order. I'm really happy with how professional and efficient the support team was in handling this sensitive issue.


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    auto renewal problem

    I had an issue with the automatic renewal, but Amanda really came through with emails and everything to help me out. She fixed it, so now I feel comfortable trusting them and doing business with them again.


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    Video creation tool

    This video creation tool is absolutely amazing. It's so easy to use and lets you add transitions and music without any trouble at all. Plus, the customer support is top-notch. They're really quick to respond and actually help you out. If you have any problems with design or find a bug, they look into it right away.


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    Video editing software purchase

    So, I recently bought this video editing software subscription to make some cool videos for my business. At first, I thought it was great with all its features and whatnot. But then, things went downhill pretty fast. The customer service was a nightmare and the pricing was all over the place. They jacked up the price without telling me and kept charging me the new rate for two whole years! When I tried talking to their customer service, all I got was crickets. It's like they don't care about being honest with their customers. Honestly, I wouldn't recommend this company to anyone because of their sketchy behavior and crappy customer service.


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    Animoto subscription

    I really enjoy using this website! It's so easy to create videos that turn out great. I've been using it for a little while now and I absolutely love it. The customer service team is really helpful and quick to respond to any questions or concerns.


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    Photo-video creation

    I really love putting together photo-videos, and Animoto makes it so easy and fun. The platform is super easy to use, letting me upload and organize my photos to make amazing videos. If I ever have any problems or need help figuring things out, their customer service team is always there to help right away. I'm grateful for how they make sure that I have a great time creating and sharing my photo-videos with my friends and family.


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    Video maker purchase

    I just bought a video maker from this company and honestly, I'm super impressed. The customer service I got from Savannah Frazier was amazing! She really went out of her way to help me with all my questions and made sure I was happy with my purchase. Using this video maker was a breeze and user-friendly. I would definitely suggest this product to anyone wanting to make top-notch videos.


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    Annual plan purchase

    I just bought a yearly subscription to this video editing platform, thinking it would give me a smooth and top-notch video-making experience. But man, was I let down! The transitions they had ready were so boring, they didn't make my videos look any better. And to top it off, they said you could cancel whenever you wanted, but they still charged me for the whole year without a chance to switch to a monthly plan.


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    First video creation experience

    I never made a video before, but with Animoto's help, I was able to figure it out without any trouble. Their platform walked me through everything, so it was easy for me to make a great video. The system was easy to use, and the customer service team was really helpful. They answered all my emails quickly and addressed any questions I had. Overall, my experience with Animoto was good and I'm happy with how my first video turned out.


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    Video creation tool

    I gotta say, I was pretty impressed with the customer service at this company. It was a nice mix of automated chat and live support, which was really refreshing. They were super quick to get back to me whenever I reached out through chat or email. And get this - they even let me try out their product before I even paid for it. That's some top-notch service right there, I have to say.


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