Animoto - Reviews and experiences

This video creation tool is absolutely amazing. It's so easy to use and lets you add transitions and music without any trouble at all. Plus, the customer support is top-notch. They're really quick to respond and actually help you out. If you have any problems with design or find a bug, they look into it right away.

I recently contacted the support team for help with a problem I was having with my video creation software. The person I talked to was amazing. They really took the time to go through my videos and account, and they came up with a solution that was just what I needed, even though I hadn't thought of it. They got back to my emails super fast, and I was really impressed with how much they helped me out. I would definitely suggest their support team to anyone who needs a hand.

I really enjoy using this website! It's so easy to create videos that turn out great. I've been using it for a little while now and I absolutely love it. The customer service team is really helpful and quick to respond to any questions or concerns.

I really love putting together photo-videos, and Animoto makes it so easy and fun. The platform is super easy to use, letting me upload and organize my photos to make amazing videos. If I ever have any problems or need help figuring things out, their customer service team is always there to help right away. I'm grateful for how they make sure that I have a great time creating and sharing my photo-videos with my friends and family.

I just bought a video maker from this company and honestly, I'm super impressed. The customer service I got from Savannah Frazier was amazing! She really went out of her way to help me with all my questions and made sure I was happy with my purchase. Using this video maker was a breeze and user-friendly. I would definitely suggest this product to anyone wanting to make top-notch videos.

I've been making videos for a little bit now and it's been a blast! I began with the free version and eventually upgraded to the paid one. The interface is really user-friendly and I had no issues uploading my videos to youtube. However, I ended up losing my job and couldn't cancel my account due to losing access to my email. I reached out to customer service and they were fantastic! They cancelled my account and refunded me really quickly, like within a day. If I ever need to make videos again, I'll definitely return to these guys.

I found some charges on my credit card that I didn't make, so I thought someone was using it without my permission. I contacted the support team for help and they were really helpful. The customer service person I talked to was really helpful and took action to fix the problem. They helped me dispute the charges and get my finances back in order. I'm really happy with how professional and efficient the support team was in handling this sensitive issue.

The customer service I received from the company was really great. I accidentally subscribed to auto renewal and got charged the full amount without noticing. I was disappointed to learn that they didn't usually give refunds, but when I emailed them, they were understanding and helpful. We agreed on a refund for half the amount, which I thought was fair. It's really impressive to see this kind of flexibility and compromise nowadays, when customer service can be lacking. I don't even use the software for business, but I'm thankful they were willing to work with me.

I never made a video before, but with Animoto's help, I was able to figure it out without any trouble. Their platform walked me through everything, so it was easy for me to make a great video. The system was easy to use, and the customer service team was really helpful. They answered all my emails quickly and addressed any questions I had. Overall, my experience with Animoto was good and I'm happy with how my first video turned out.

I gotta say, I was pretty impressed with the customer service at this company. It was a nice mix of automated chat and live support, which was really refreshing. They were super quick to get back to me whenever I reached out through chat or email. And get this - they even let me try out their product before I even paid for it. That's some top-notch service right there, I have to say.

I gotta give a shoutout to Savannah Frazier, she really came through for me! I was dealing with some technical glitches on my video-making stuff, but she was so quick to reply and laid out all the details on how to fix it. The best part is she broke it down in a way that even my grandma could follow, and she's not exactly tech-savvy. So major props to Savannah Frazier for being an absolute rockstar!