99designs

99designs - Reviews and experiences

Average rating
7.8 /10
Based on 22 reviews
Nov 2023-May 2024
Star distribution
52x
412x
34x
24x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Logo design service

Communication

I gotta say, I'm really disappointed with the logo design service I got from this platform. It was a total waste of my time and money, eh. First off, the way the platform works made it so hard to talk directly with the designer. I had some real specific artistic ideas and things I wanted, but it felt like they just didn't get it or didn't do it right. I tried sending a bunch of emails to explain my vision, but either I got no reply or my job got canceled for no good reason. The customer service was no help at all, just giving me empty promises about making my experience better, when it was actually really bad. Overall, I wouldn't suggest this logo design service to anyone, eh.

Logo design project

Communication

My experience working with the designers and staff on this platform was amazing! They listened carefully to what I wanted and used their creative skills to bring my vision to reality. It was so cool to see all the design options they came up with, and they were super quick to make any changes I needed. The whole process was easy to understand, and their explanations of each stage were really helpful. In the end, I was really happy with how everything turned out.

Logo design competition

Communication

I've used this platform a bunch of times for logo design contests and it's been pretty smooth sailing every time. The back-and-forth with designers is solid and there's a ton of designs to pick from. Occasionally, there's a bit of a gap in cultural understanding when it comes to the design brief. But even so, I always end up with several great logo choices to consider.

Logo design purchase

Communication

This was my third time using this platform for a logo design and, let me tell you, it was the toughest one yet. None of the designers were open to making any changes until later on in the process, which made things pretty tricky. Long story short, I got a design that just didn't quite hit the mark for me.

Logo design service

Communication

At first, I wasn't too sure about using an online site for my logo, but turns out 99designs really changed my mind. It was super easy to use and the designers were so quick to act on my feedback. I really liked how a lot of them walked me through their creative process and were committed to delivering top-notch work.

Logo design contest

Communication

I just took part in a logo design contest on this site and gotta say, it was pretty smooth overall. But, I did run into a few hiccups trying to chat with some of the designers I picked. It felt like there was a bit of a language barrier getting in the way. Still, I was blown away by the one-of-a-kind design ideas I got, especially from this one designer who came up with a super cool concept that really grabbed my eye.

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About 99designs

99designs is a global creative platform that connects freelance designers with businesses seeking design services. Founded in 2008 in Melbourne, Australia, the company offers a wide range of graphic design services, including logo creation, website design, book cover design, and more. Through a competition format, clients submit design briefs, and designers submit their concepts. The client then picks the best design and works with the designer to refine it. In 2020, 99designs was acquired by Vistaprint, a move aimed at expanding its offerings and providing greater resources to its users. The platform serves as a hub for tens of thousands of talented freelance designers from around the world, enabling them to showcase their work, improve their skills, and receive fair compensation for their efforts.

Contact Information

2201 Broadway Suit 815

94612 Oakland

United States

📧 customersupport@99designs.com

☎ 1 800 513 1678

🌐 99designs.com

Last update: November 29, 2024

Website (Partner link)

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