All reviews of W. Smitham
Review about: Point.A Hotels
Hotel stay experience
During my recent hotel stay, I had some problems with the service. The reception staff was rude and not very helpful. Even when I talked to the duty manager, they didn't really listen to me. On the bright side, the rooms were mostly clean, but the shower wasn't great - there were pubic hairs left behind, which probably means it wasn't cleaned properly. Also, the toilet in the bar/breakfast area didn't have soap, which is a bit gross. I told the duty manager about it, but nothing was done quickly enough, which could be risky for everyone's health.