W. Klein

So, I ordered some birthday flowers for a friend recently and man, it was such a letdown. The flowers I picked out weren't even available on the day of delivery, so the company just decided to swap them out for some random bouquet without giving me a heads up. On top of that, the flowers ended up getting there late, after my friend had already bounced town. Dealing with customer service was a pain too, having to keep explaining why I deserved a refund. All they could offer me was a credit, which just didn't cut it considering the whole situation. Should've checked out the reviews beforehand, because the whole experience was just meh.