All reviews of W. Brekke
Review about: Henrys
Camera repair service
I recently went to the camera repair service at the store in Kanata, and honestly, it was a pretty disappointing experience. I took my camera in last April because there were water droplets on the rear screen and I was hoping for a quick and proper fix. But, after waiting over two and a half months to get my camera back, I was pretty let down. Most of the water stains were gone, but there were still marks left on the top and side of the screen. I sent it back for more repairs, but when it finally came back about three months later, the rear screen had been replaced with a beat-up, scratched one that didn't fit properly. Despite me explaining the issue, the camera kept coming back from the repair shop without the problem being fixed. After not having my camera for seven to eight months, I decided to just give up on the repairs because it felt like a lost cause. Throughout this whole ordeal, the lack of interest and communication from the staff at the store was so frustrating and unprofessional. They kept using the wrong email address for me, even though I tried to correct it, which just showed a level of incompetence that I can't accept from a reputable store. Overall, my experience with the camera repair service at Henry's has been pretty disappointing, and I definitely won't be going back there.