Vernon Hyatt

I bought a pair of feather pajama pants from this store recently. At first, there was a delay in getting my order, until I contacted customer service. The people I talked to were nice, but messaging on Instagram was slow - emailing worked better. Once my order was finally sent out, it arrived in Australia quickly, so any delays were probably from processing, not shipping. But I was disappointed in the product's quality, especially for the price. The feathers started falling out right away, making the pants look less fluffy than in the website pictures. I'm worried they'll keep shedding and not hold up to regular wear. The material of the pants is ok - thick and decent quality, but too long for me, so I'll need to alter them. Overall, the service and delivery were ok, but the price didn't match the product's quality.