Van Wilkinson

I just got a new computer and had to move my antivirus over. They took the payment from my bank, but I couldn't tell which one I had on my Avira account. I tried to reach customer service, but it was a nightmare. I sent two emails and got nothing back. Then I kept getting the same emails, all with ticket #1495119. Even after I replied and explained, all I got were automatic responses. In the end, I had to cancel, but it felt like such a waste of money. It was quite an experience, just not a pleasant one.