All reviews of Van Swaniawski
Review about: Sportman's Warehouse
Gun Purchase, Loyalty Program Sign-Up
Hey there, so I went to this store and picked up a couple of guns, and also signed up for their loyalty program. But man, I gotta say, my experience was pretty disappointing. I noticed that I didn't get all the points I should have on my loyalty account after the purchase. I tried reaching out to customer service to get some answers, but I got no response at all. They just blamed the credit card company for not reporting our purchases correctly. It was pretty frustrating to not get any explanation or help to fix the issue. As a first-time customer, I was really looking forward to shopping there again, but after that experience, I don't think I'll be going back. It's not cool to not be transparent and ignore customer concerns. I'd suggest thinking twice before giving this company your business and maybe look for a store that actually cares about their customers.