All reviews of V. Lockman
Review about: Sportsman's Guide
$300.00 scope purchase
I recently bought a $300 scope from this company, and let me tell ya, it was a total nightmare. First off, they went ahead and renewed my membership without asking me, so I ended up spending extra money that I didn't plan on. Then, to make things even worse, when I got the tracking info from FedEx, turns out the package was heading to my old address four hours away! I right away reached out to customer support to try and fix the address or cancel the order. But let me tell you, they weren't helpful or friendly at all. Even though the item hadn't even left the warehouse and FedEx confirmed they hadn't picked up the package, customer support kept insisting it was going to my old address. When I asked to speak with a supervisor to sort things out, they were even more unhelpful and didn't take me seriously. The supervisor basically told me I was out of luck and that if the package got stolen, I'd have to pay for it. I even suggested calling FedEx together to figure it out, but the supervisor wouldn't hear of it. The lack of care and concern for my situation was unreal, and let me tell you, I won't be dealing with this company again, that's for sure.