V. Koch

I bought something recently that came broken right outta the box. I tried gettin' in touch with customer service for help, but didn't hear back at first. After I reached out again, they sent me a new one the next week, but it was also busted. Even though I was bummed out at first, they sorted out my refund real quick. I gotta give 'em props for tryin' to help, but the product was a real letdown. Hopefully they'll make some changes to prevent this kinda problem from happenin' again.