V. Herman

The security software I got from that company was so not user-friendly. I was really hoping it would work well, but it was just hard to figure out, especially compared to other options out there. So I switched over to Norton and Malwarebytes, which seem to do the trick better. Maybe I'm just not tech-savvy enough for that first program.

The person who helped me out was really nice and super helpful, and I really liked their positive attitude. It made my life a whole lot easier because I was having a tough time getting my security cameras set up. They took the time to guide me through each step patiently, and I was finally able to get everything working smoothly. At 86 years old, having someone who was patient and understanding was a huge help for me. I appreciate the great customer service for seniors like me, thank you!