V. Franecki

The fancy mattress I got is honestly a real letdown. The massage feature is more annoying than relaxing, it's so loud and disruptive. The mattress itself doesn't give me enough support, I wake up in pain every day. When I contacted customer service for help during the trial period, they were useless and not willing to take the mattress back, saying it was my fault. Even the bed brackets I bought with the mattress were a disappointment, they didn't fit or work right.