Trinity Roberts

So, I bought this wood pellet smoker not too long ago and man, I tell ya, I'm pretty disappointed with it. Spent $1300 on it and within just 4 months, I've had to replace the auger motor and control board. And let me tell ya, it took forever for the parts to arrive and get set up. Dealing with customer service was a pain too - long wait times and no real solution given. Now I'm just sitting here waiting for a call from a manager, hoping they can actually help. Honestly, I wouldn't recommend this model to anyone. Such a hassle and a waste of money.