Tobin Fisher

I bought a set of Bluetooth headphones from this company recently and ran into a big problem with one earphone not working. I contacted customer service to get the pick-up and repair service and sent in a request. A week later, I got the package back, but my product was even more damaged and couldn't be used at all. Even after showing them videos and photos of me unboxing the product, the customer service team wanted more proof and ended up cancelling my request. It was really disappointing and showed a lack of care and support for customers.