Tamara Kertzmann

My blue topaz bracelet was my favorite, I wore it every single day! Then one day, out of nowhere, it broke. I brought it back to the store where my husband bought it, thinking it would be an easy fix. But they told me it would cost $110 to repair. I agreed, but after waiting for two weeks, they said it would actually be $350! I was so surprised. I decided not to go ahead with the repair because I felt like it was too expensive for something that shouldn't have broken so easily. I was really let down by the poor quality of the bracelet and started to question the brand and their standards.