T. Turner

I recently bought a Christmas gift online and paid extra for second day shipping. When I got the confirmation, I was happy because it seemed like everything was right. But then two days later, I found out that my order hadn't even been shipped yet. I called Customer Service and was surprised that the person I talked to was really good - she was nice and professional. She told me that I had chosen a delayed delivery date for my order, which was news to me. The confirmation email I got didn't say anything about a delayed date, and why would I pay for second day shipping if I wanted it to come later? This whole thing made me feel pretty disappointed, and now I'm not sure if I want to buy from them again.