T

T. Schneider

Reviewer since Apr 2024

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Missing piece in my luxury car set

Review about: LEGO shop

9.0
Overall Rating
Would buy here again
Yes

I noticed there was a piece missing from my fancy car set, so I went online to request it. The next day, when I couldn't carry on building, I called up customer service. They told me it might take about two weeks to get the missing piece to me. But, they also offered to send me a smaller set that had the same piece for free, which I thought was pretty cool of them. Eventually, the missing piece did show up, but luckily it didn't take as long as we thought it would. That's what I call top-notch service, and now I get why they've been in business for 90 years.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0
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