All reviews of T. Altenwerth
Review about: Intermix
Customer service and refund process
My experience with this store was really disappointing, eh? I had a problem with my order and when I contacted customer service for help, they totally dropped the ball. Not only did they not offer any useful solutions, but they also lacked empathy and professionalism, which really surprised me. Dealing with their disrespectful and unhelpful attitude was just brutal. The refund process was a total nightmare and left me feeling frustrated and upset. It's obvious to me that this store doesn't really care about customer satisfaction or solving problems properly, eh.