All reviews of Soledad Romaguera
Review about: Skis
Ski poles order
I recently ordered some ski poles from this company hoping to get them in time for my skiing trip, but it's been 19 days and they're still stuck in processing with no shipping update. I sent an email asking about my order, got no reply, so I called their customer service. Turns out, my order was actually canceled the day before because the product wasn't shippable and is now out of stock. But on my account, it still says processing. It's been so frustrating, especially since I got those poles as a birthday gift for my daughter. Now I have to rush to find a replacement from somewhere else. This has been my worst online shopping experience ever, the lack of communication and service from this company is just not acceptable. I definitely recommend looking somewhere else, even if it costs more.