Skylar Bailey

I'm having some trouble getting my money back for something I brought back to the store. I called customer service a couple of times and they said they'd deal with it quickly, but it's been more than a month now and I still haven't got it. I was hoping this would be sorted out faster. Also, they say there's a chat service going on 24/7, but turns out it's only there until 5pm on weekdays, which is not cool. I really hope they fix this soon.