All reviews of Shayne Dicki
Review about: Vitamin World
Buy 2 Get 1 free Vitamin products
My recent shopping experience at the store was pretty disappointing. I decided to take advantage of the online promotion for Buy 2 Get 1 free Vitamin World products, but when my order arrived, there were only two products instead of three. I was not happy about that, so I contacted Vitamin World's customer service. However, I wasn't satisfied with the response I got. Even though I sent pictures of the box and what was inside, I was told that the weight of the box proved that all the products were there. They also said that if I wanted to return the products, I would only get a refund for the items minus the shipping fees. I was irritated by the lack of clarity in the shipping process since there was no receipt, packing slip, or shipping notice. To make matters worse, I also received an email meant for another customer about an expired product they had gotten, which showed me that Vitamin World wasn't paying attention to details or caring about the customers as much as they should.