Shany Pollich

I recently tried out this service to help me file my taxes and I gotta say, I was really let down by the whole experience. The program they gave me didn't calculate my taxes correctly, even though I showed them screenshots of the mistakes. On top of that, they overcharged me for two state tax returns when I only needed one, and the customer service folks weren't helpful at all in fixing the problem. All in all, I was really disappointed with the service and I wouldn't suggest it to anyone needing help with their taxes.