Saige Schaefer

My experience buying a new bike from The Pro's Closet was a letdown. When the bike arrived, it had a lot of cosmetic and mechanical damage, making it impossible to ride right away. They just told me to take it to my local bike shop and handle the problems myself, which wasn't cool. If they had been upfront about all the paint chips, scratches, wonky front wheel, busted rear derailleur, and missing fender mounts, I wouldn't have bought it. Bottom line, it was a really bad experience.