S. Wintheiser

The customer service and product quality of this company really need some improvement. I bought an Astro Gaming headset and right out of the box, the sound was not great and the mix amp wasn't working properly. When I contacted customer service, they told me I got a faulty product, even though this problem was reported to them a year ago with no fix. I recommend checking out the reviews on Astro Command on the Microsoft store before you buy. When I bought A40s in 2012, Astro had a great reputation for fixes, warranties, and customer service. But ever since Logitech took over, the quality and service have gone way down. Just a heads up for potential buyers.