S. Morissette

I ordered this bag specifically looking for some bright colours, but ended up getting some dull and unappealing shades instead. I sent it back for a swap, but got an even more boring and unattractive bag in return. The customer service rep, Emily, was not much help and basically just told me to send it back again. When I tried to return it on the website, it said it was already done, which just added to my confusion and annoyance. All in all, this whole thing has been a letdown and I definitely wouldn't suggest ordering from this company again.