S. Lang

Their customer service was amazing. I had a few problems with my order, but they fixed them quickly and with a personal touch. That's how you make a customer feel valued and trusted.

My recent trip to Northern Spain with this tour company was pretty disappointing. Despite staying at some nice hotels and eating good food, I wasn't too happy with the overall experience. The tour director had us rushing around so much that we couldn't really enjoy the places we visited. We barely had any time to explore, take photos, or even go to the bathroom. It felt like we were always in a hurry and it was tiring. I felt pressured to keep up with the group, and it felt more like a competition than a relaxing holiday. Even though there was plenty of wine, I just wanted more time and freedom to really soak in the culture and beauty of Northern Spain. I was honestly relieved when the tour was finally over.