S. Hand

As someone who shops online a lot, I recently bought something from this website. But when my order arrived, I had a problem with the delivery. The stuff didn't come to my address, and when I tried to get help from customer service, they didn't really do much to help me out. Even though I've been a loyal customer, I felt like they didn't pay attention to me and didn't take my issues seriously. And there was another time when I had to return something, but the company said they never got it back even though I know I sent it. All in all, my time dealing with this company has been frustrating, and now I'm not sure if I want to keep shopping with them in the future.