S. Bogan

I ordered a sweater for a Christmas gift, but had a terrible time with shipping and customer service. The shipping got delayed, and even though I ordered early, the item didn't arrive on time. Customer service was no help at all, and didn't even say sorry, they didn't give me any good solutions or compensation for the trouble. I ended up asking for my money back after finding out the item was not available, and now I'm not sure if I'll even get the refund. It was a disappointing experience all around.