All reviews of Russel Osinski
Review about: dyson
Corrale Flat Iron
I bought the Corrale Flat iron a little over 3 years ago, and it came with a 2-year warranty. But recently, it stopped holding its charge. I always took good care of it, following the instructions to leave it on the charger. When I contacted the customer service team, they couldn't give me another charger to test if that was the issue. All they could do was apologize and offer a small discount if I wanted to buy another one. I had already spent $600 on it, so buying another one felt like too much. The quality of the item didn't match the high price tag. I tried reaching out to the repair center, but it was difficult because there are only two in all of Ontario. Finally, when I did make contact, they also just offered me a discount on a new purchase. For a company this big and well-known, the level of customer service and response was really disappointing. When you pay so much for a product, you expect a certain level of quality and support, which was lacking here. I would advise against investing in this expensive product.