Rubie Gerhold

This place is terrible. The folks on chat are like chatting with a robot that only knows some key words. They don't even get the issue! I had to chat with them twice lately and it was a total mess both times. My app got blocked and the person just kept saying to update it - like obviously, I already tried that! And then my car payment took forever to process and they didn't even understand what I was trying to say. It's so frustrating!