All reviews of Rowland Rolfson

  • Review about: Carter's

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Shoes

    So, I got these two pairs of shoes from this store, and boy, oh boy, it was just one headache after another. First off, my order showed up three days late, and on top of that, the shoes were totally the wrong size! I got in touch with customer service right away, and we went back and forth with a bunch of emails. They asked for pictures of the wrong shoes, so I sent them over. They said they'd fix it up, but when I tried to return the shoes to the address they gave me, the package came right back to me because the address was no good. I've sent a bunch of emails and even some snail mail, but no response from the company. It's so frustrating! I still don't have the right shoes I ordered. I'd advise anyone thinking about buying from this place to really reconsider. Their customer service is a letdown, for sure.