Rosina Welch

I bought something online not long ago and accidentally picked the wrong color for a gift. I quickly started the return process thinking I'd get my money back soon. But it's been three weeks since I sent the item back, and even after many phone calls and an online chat, I still haven't received my refund. This slow process and delay in fixing the problem has really let me down and made me frustrated. I might think twice about buying from this company again.